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Frequently asked questions
WE'RE HERE TO ANSWER YOUR QUESTIONS
Our customer service is available Monday to Friday: 8am to 8.30pm.
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Domestic shipping may take up to 5 business days.
International shipping may take up to 14 working days.
Due to the challenges of the global supply chain, shipping times can be longer than usual.
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All our products are subject to quality control.
Our warranty covers defects in workmanship, design and materials.
It does not cover knocks, misuse or other problems not attributable to a manufacturing defect.
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Yes, we offer full or partial refunds.
Please contact us for more information about our refund policy.
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We use major carriers and local partners. Use the shipping cost estimator in the shopping cart to check your shipping costs.